Abstract
Implications of Task-Agnostic Gen-AI for Awareness, Expectations, and Value
Academy of Management Annual Meeting Proceedings, Vol.2026(1)
Academy of Management Annual Meeting (Philadelphia, USA, 31/07/2026–04/08/2026)
07/2026
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Abstract
The paper introduces the notion of Gen-AI agnosticism as a deep philosophical argument as to how Gen-AI is fundamentally different to the traditional information systems. In an empirical validation using 327 individual responses of survey data, the study identifies that Gen-AI agnosticism leads to a high degree of expectation volatility, which in turn shapes users’ value perception. Our findings are drawn to better understand the future user patterns of Gen-AI driven systems, where task and user specificity is minimal or non-existent, disrupting the foundational management principles regarding work specialization, routinization, value creation, and performance measurement.
Details
- Title
- Implications of Task-Agnostic Gen-AI for Awareness, Expectations, and Value
- Creators
- Amanda Balasooriya - Southern Cross UniversityDarshana Sedera Professor - Southern Cross University
- Publication Details
- Academy of Management Annual Meeting Proceedings, Vol.2026(1)
- Conference
- Academy of Management Annual Meeting (Philadelphia, USA, 31/07/2026–04/08/2026)
- Identifiers
- 991013389891102368
- Copyright
- © Academy of Management Proceedings.
- Academic Unit
- Management; Faculty of Business, Law and Arts
- Language
- English
- Resource Type
- Abstract