Journal article
Users’ experiences of an emergency department patient admission predictive tool: A qualitative evaluation
Health Informatics Journal, Vol.22(3), pp.618-632
09/2016
PMID: 25916833
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Source: InCites
Abstract
Emergency department overcrowding is an increasing issue impacting patients, staff and quality of care, resulting in poor patient and system outcomes. In order to facilitate better management of emergency department resources, a patient admission predictive tool was developed and implemented. Evaluation of the tool’s accuracy and efficacy was complemented with a qualitative component that explicated the experiences of users and its impact upon their management strategies, and is the focus of this article. Semi-structured interviews were conducted with 15 pertinent users, including bed managers, after-hours managers, specialty department heads, nurse unit managers and hospital executives. Analysis realised dynamics of accuracy, facilitating communication and enabling group decision-making. Users generally welcomed the enhanced potential to predict and plan following the incorporation of the patient admission predictive tool into their daily and weekly decision-making processes. They offered astute feedback with regard to their responses when faced with issues of capacity and communication. Participants reported an growing confidence in making informed decisions in a cultural context that is continually moving from reactive to proactive. This information will inform further patient admission predictive tool development specifically and implementation processes generally.
Details
- Title
- Users’ experiences of an emergency department patient admission predictive tool: A qualitative evaluation
- Creators
- Melanie Jessup - Australian Catholic University, Australia; Centre for Health Practice Innovation, Griffith Health Institute, Griffith University, AustraliaJulia Crilly - Centre for Health Practice Innovation, Griffith Health Institute, Griffith University; Gold Coast University Hospital, AustraliaJustin Boyle - Australian E-Health Research Centre, CSIRO, AustraliaMarianne Wallis - Centre for Health Practice Innovation, Griffith Health Institute, Griffith University; University of the Sunshine Coast, AustraliaJames Lind - Centre for Health Practice Innovation, Griffith Health Institute, Griffith University; Gold Coast University Hospital, AustraliaDavid Green - Gold Coast University Hospital, AustraliaGerard Fitzgerald - Queensland University of Technology
- Publication Details
- Health Informatics Journal, Vol.22(3), pp.618-632
- Publisher
- SAGE Publications; London, England
- Identifiers
- 991012926996702368
- Copyright
- Copyright The Author(s) 2015 Reprints and permissions: sagepub.co.uk/journalsPermissions.nav
- Academic Unit
- Nursing; Faculty of Health
- Language
- English
- Resource Type
- Journal article