Journal article
Staff perceptions of the emergency department working environment: An international cross‐sectional survey
Emergency Medicine Australasia, Vol.31(6), pp.1082-1091
2019
PMID: 31268243
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Source: InCites
Abstract
Objectives
The aims of this study were to describe clinical staff perceptions of their ED working environment and to explore associations between staff demographics, coping styles and the work environment.
Methods
A cross‐sectional study was conducted in one Swedish ED and two Australian EDs in 2015–2016. Descriptive statistics were used to explore stressors, coping styles and aspects of the working environment for the combined cohort and the cohort split by age, sex, professional role, years of employment in the ED and country. Regression analyses examined the impact of coping style and demographic characteristics on staff perceptions of the working environment.
Results
Two hundred and six ED staff completed the survey (response rate: 64%). Factors most stressful for ED staff included death or sexual abuse of a child, heavy workload and poor skill mix. Staff perceptions of the working environment differed based on age, sex, country, tenure and job role. Regression analysis of perceptions of the work environment on demographics and coping strategies revealed that negative coping strategies were associated with low self‐realisation, high workload, high conflict and high nervousness. Active coping and positive thinking were associated with increased self‐realisation. Positive thinking was associated with lower levels of conflict.
Conclusions
Employees engaging in positive coping strategies had more positive perceptions of the work environment, while those engaging in maladaptive coping strategies reported negative perceptions of the work environment. These data suggest that strategies that promote the use of active coping and positive thinking should be encouraged and warrant further research in the ED.
Details
- Title
- Staff perceptions of the emergency department working environment: An international cross‐sectional survey
- Creators
- Julia Crilly - Griffith UniversityJaimi H Greenslade - Queensland University of TechnologyAmy Johnston - The University of QueenslandEric Carlström - Sahlgrenska Academy, University of GothenburgOgilvie Thom - Sunshine Coast Hospital and Health ServiceLouisa Abraham - Royal Brisbane and Women's HospitalDonna Mills - Sunshine Coast Hospital and Health ServiceMarianne Wallis - University of the Sunshine Coast
- Publication Details
- Emergency Medicine Australasia, Vol.31(6), pp.1082-1091
- Publisher
- Wiley Publishing Asia Pty Ltd; Melbourne
- Number of pages
- 10
- Grant note
- This study was supported by an Emergency Medicine Foundation grant
- Identifiers
- 991012926999502368
- Academic Unit
- Nursing; Faculty of Health
- Language
- English
- Resource Type
- Journal article