Journal article
Shaping emotional contagion in healthcare: the role of human resource practices and work harassment
Personnel Review, Vol.50(7/8), pp.1665-1684
22/01/2021
Metrics
44 Record Views
Abstract
PurposeThis research examines the extent to which emotional contagions are shaped by human resource practices (HRPs) and work harassment and the influence of this on employee well-being and innovative behaviour.Design/methodology/approachThe authors examined a structural equation model, including two waves of survey data from 240 healthcare professionals to explore the statistical associations between the tested variables.FindingsThe results do not show support for a significant relationship linking HRPs with work harassment. However, a significant positive effect linking HRPs, positive contagion, well-being and innovative behaviour was noted, in addition to a significant negative link from harassment on positive contagion, well-being and innovation behaviour.Originality/valueThe research highlights the limited role that HRPs (alone) play in mitigating harassment and their deleterious effects. Notwithstanding, HRPs can have a positive role in shaping the positive contagions and subsequent positive effects on employee and work outcomes.
Details
- Title
- Shaping emotional contagion in healthcare: the role of human resource practices and work harassment
- Creators
- Matthew J Xerri - Griffith UniversityYvonne Brunetto - Southern Cross UniversityBenjamin Farr-Wharton - Edith Cowan UniversityAshley Cully - Griffith University
- Publication Details
- Personnel Review, Vol.50(7/8), pp.1665-1684
- Publisher
- Emerald Publishing Limited
- Identifiers
- 991012927086702368
- Academic Unit
- Management; Faculty of Business, Law and Arts
- Language
- English
- Resource Type
- Journal article