Emotions – happiness, surprise, anger, fear, wonder – play an important role in human experience. The feeling of emotions can lead to changes in the way people think and feel and are also important in forming memories (Petty and Cacioppo 1986; Cahill and McGaugh 1995; McGaugh 2006). Many zoo educators intuitively know this and, as a result, often design experiences that evoke a range of emotional responses, with the hope of delivering memorable experiences that cause visitors to think and feel differently about wildlife. However, zoo researchers have yet to produce findings that can inform zoos on how to elicit and then harness emotional arousal to achieve their often-stated aims of influencing visitors’ memories, thoughts and attitudes.
Journal article
Measuring emotion at the zoo
Journal of the International Zoo Educators Association, Vol.44, pp.26-31
2008
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Abstract
Details
- Title
- Measuring emotion at the zoo
- Creators
- Liam Smith - Monash UniversityBetty Weiler - Monash UniversitySam Ham
- Publication Details
- Journal of the International Zoo Educators Association, Vol.44, pp.26-31
- Identifiers
- 1772; 991012820309802368
- Academic Unit
- School of Business and Tourism; Faculty of Business, Law and Arts; Management
- Resource Type
- Journal article