Journal article
How do care staff in residential aged care facilities conceptualise their non-verbal interactions with residents with dementia and what relevance has this for how residents’ preferences and capacity for decision-making are understood?
Dementia (London, England), Vol.19(5), pp.1364-1380
07/2020
PMID: 30189746
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Abstract
This paper considers the significance of how staff in residential aged care facilities interpret the non-verbal communication and behaviour of residents vis-a-vis their assessments of residents’ preferences and ability to participate in decision-making. It highlights the risks associated with staff members’ failure to interpret residents’ non-verbal communication and behaviour with reference to residents’ backgrounds and prior experiences. It also considers how non-verbal communication implemented by staff may impact residents’ emotional state and, as a consequence, decision-making abilities. Drawing on interview data with aged care staff from Queensland and Victoria, it demonstrates that care staff in residential facilities appear to rely heavily on non-verbal signals in assessing the decision-making capacity and preferences of residents with dementia. It also indicates that many staff fail to consider residents’ non-verbal communication and behaviour with due consideration of residents’ individual histories.
Details
- Title
- How do care staff in residential aged care facilities conceptualise their non-verbal interactions with residents with dementia and what relevance has this for how residents’ preferences and capacity for decision-making are understood?
- Creators
- Nadine Cameron - University of MelbourneDeirdre Fetherstonhaugh - Department of General Practice, The University of Melbourne, AustraliaMichael Bauer - La Trobe UniversityLaura Tarzia - University of Melbourne
- Publication Details
- Dementia (London, England), Vol.19(5), pp.1364-1380
- Publisher
- SAGE Publications
- Identifiers
- 991013099199702368
- Copyright
- © The Author(s) 2018.
- Academic Unit
- School of Arts and Social Sciences
- Language
- English
- Resource Type
- Journal article