Journal article
Exploring consumer perspectives about the Health Care Home model of primary care provision: A qualitative study
Australian journal of general practice, Vol.51(1-2), pp.60-66
01/2022
PMID: 35098278
Appears in Recent Faculty of Health Publications
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Abstract
Background and objectives
Australia’s health system faces challenges in the management and prevention of chronic disease. Models of primary care delivery, such as the Health Care Home (HCH) model, have been proposed to help meet these challenges. The aim of this study was to explore pre-implementation consumer perspectives of the HCH model.
Methods
Qualitative data were collected from focus groups and semi-structured interviews with 38 general practice patients diversified across rural and urban areas and patient demographics.
Results
The qualitative findings revealed that consumers were confused about the name of the model. They were sceptical about potential hidden costs associated with the model and concerned about hidden agendas and where things in general practice are headed.
Discussion
The findings indicate that consumers may not readily embrace the HCH model. To aid consumer acceptance, the authors recommend the terminology be clarified and the concepts, financial implications and expected outcomes of the model be clearly communicated.
Details
- Title
- Exploring consumer perspectives about the Health Care Home model of primary care provision: A qualitative study
- Creators
- Christine Metusela - University of WollongongAthena Hammond - University of Technology SydneyJudy Mullan - University of WollongongBridget Dijkmans-Hadley - The Royal Australian College of General Practitioners (Victoria, Australia)Andrew Bonney - University of Wollongong
- Publication Details
- Australian journal of general practice, Vol.51(1-2), pp.60-66
- Publisher
- Royal Australian College General Practitioners
- Number of pages
- 7
- Grant note
- South Eastern New South Wales Primary Health Network (PHN), COORDINARE
- Identifiers
- 991013154165802368
- Copyright
- © The Royal Australian College of General Practitioners 2022.
- Academic Unit
- Faculty of Health
- Language
- English
- Resource Type
- Journal article