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Environmental stewardship and wicked problems: identifying meaningful pathways to ambassadorship for Antarctic tourists
Journal article   Open access   Peer reviewed

Environmental stewardship and wicked problems: identifying meaningful pathways to ambassadorship for Antarctic tourists

Katie Marx, Elizabeth Leane, Kristy de Salas and Anne Hardy
Polar journal, Vol.First Online, pp.1-22
26/03/2026
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Environmental stewardship and wicked problemsView
Published (Version of record) Open CC BY V4.0

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Abstract

Antarctica ambassadorship polar tourism wicked problems public engagement
The concept of the 'Antarctic ambassador' has become a central narrative in polar tourism, based on the idea that tourists can play a constructive role in supporting Antarctic conservation. With over 100,000 people visiting Antarctica each year, tourists represent a potentially powerful force in shaping environmental outcomes. However, existing scholarship often treats ambassadorship as a straightforward outcome of attitude change, overlooking the complexity of conservation as a wicked problem - a challenge marked by interwoven social, political, and ecological factors. This study aims to examine how post-trip ambassadorship is conceptualised within Antarctic tourism and to propose a more nuanced, action-oriented framework that accounts for the diversity of tourist interests, capabilities, and contexts. As part of a broader project on Antarctic tourist experiences, we conducted semi-structured interviews with 121 tourists. Analysis revealed six distinct types of Antarctic ambassadors, differentiated by their preferred modes of engagement and areas of influence, and five key conditions necessary for successful ambassadorship. Antarctic conservation is a wicked problem that requires multi-faceted responses. We argue that fostering effective ambassadorship demands a more tailored, systems-based approach. To this end, we propose a multi-level model that maps strategic pathways to action for the six identified ambassador types, offering a foundation for both scholarly advancement and practical intervention within the tourism sector.

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