Journal article
Does participation predict support for place brands? An analysis of the relationship between stakeholder involvement and brand citizenship behavior
Public administration review, Vol.85(1), pp.192-206
01/2025
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Abstract
This article studies in how far participation of stakeholders enhances their active support for place brands, conceptualized in this study as Brand Citizenship Behavior (BCB). Combining insights from governance and branding theory this article uses survey data (N = 162) among stakeholders involved in branding processes of two Dutch regions. The analysis shows that more intense participation in the development of the brand is related to more BCB. Beyond participation, perceived value of the brand for stakeholders and degree of place identity (identification with place) also positively relate to brand citizenship behavior. The findings not only confirm the importance of participation in achieving support for public brands, but also provide insight into the role of affective factors (identification) and interest-based factors (value of the brand for the stakeholder) on BCB.
Details
- Title
- Does participation predict support for place brands? An analysis of the relationship between stakeholder involvement and brand citizenship behavior
- Creators
- Laura Ripoll Gonzalez - Erasmus University RotterdamErik Hans Klijn - Erasmus University RotterdamJasper Eshuis - Erasmus University RotterdamErik Braun - Copenhagen Business School
- Publication Details
- Public administration review, Vol.85(1), pp.192-206
- Publisher
- Wiley
- Number of pages
- 15
- Grant note
- This project has received funding from the European Union’s Horizon 2020 research and innovation programme under the Marie Skłodowska Curie grant agreement No 895260.
- Identifiers
- 991013398151402368
- Copyright
- © 2023 The Authors.
- Academic Unit
- Faculty of Business, Law and Arts
- Language
- English
- Resource Type
- Journal article