This article aims to clarify the term 'award-winning restaurants,' by conducting a literature review focussed on answering six broad questions. The questions posed relate to what awards are; who are judged; who decides on awards; what are being judged; why do awards exist; and what awards are available? The paper is compiled with a set of definitions and categories to illuminate, in comparable terms, what is required of a restaurant to become award-winning. This paper has no empirical component; it creates a foundation for studies which can be used to ensure that quality assurance, rather than marketing objectives, is at the forefront when restaurant awards are in question.
Journal article
Developing a taxonomy of 'award-winning' restaurants: what are they actually?
Journal of Quality Assurance in Hospitality & Tourism, Vol.12(2), pp.140-156
2011
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Abstract
Details
- Title
- Developing a taxonomy of 'award-winning' restaurants: what are they actually?
- Creators
- Johan Richard Edelheim - Southern Cross UniversityY L LeeJulia Caldicott - Southern Cross UniversityS H Lee
- Publication Details
- Journal of Quality Assurance in Hospitality & Tourism, Vol.12(2), pp.140-156
- Identifiers
- 1419; 991012820440102368
- Academic Unit
- School of Business and Tourism; Faculty of Business, Law and Arts; Management
- Resource Type
- Journal article