Converged delivery and beyond....

This paper focuses on the use of technology, assessment strategy, rubrics and a proactive approach to enhance student engagement. This strategy, encourages students to join in discussions with their peers (regardless of locations), in an attempt to break the sense of “isolation” suffered by distance learning students. This approach meets the definition of converged delivery in that it allows all students, regardless of mode of enrolment, the flexibility to study in a manner that balances with their other life commitments. The paper presents a case study of an undergraduate information technology unit, which has undergone continuous improvement over a five-year period.