Consulting stakeholders in high-risk foot care services development

This paper reports the results of stakeholder consultation in the development of high-risk foot services in the Australian Capital Territory. Three consultation approaches were used, including a survey of service users, two workshops with a range of stakeholders, and in-depth interviews with 13 people with diabetes and a previous history of a lower extremity ulcer or amputation. The consultation phase identified a number of issues for improving lower limb services: the need to improve communication between health service providers; the need for services to be accessible; and the barriers when accessing appropriate footwear. The consultation led to an integrated, virtual approach to the delivery of foot care services.