Careless conversations on the part of managers to each other and to other employees have an enormous human resource cost to organisations and, emotionally, to those involved.
Journal article
Careless conversations, costly mistakes: coercive managers and organisations in the litigious spotlight
International Journal of Knowledge, Culture and Change Management, Vol.5(1), pp.97-104
2005
Metrics
21 Record Views
Abstract
Details
- Title
- Careless conversations, costly mistakes: coercive managers and organisations in the litigious spotlight
- Creators
- Alexander Kouzmin - Southern Cross UniversityStewart Hase - Southern Cross UniversityShankar Sankaran - Southern Cross University
- Publication Details
- International Journal of Knowledge, Culture and Change Management, Vol.5(1), pp.97-104
- Identifiers
- 1099; 991012820996402368
- Academic Unit
- Faculty of Business, Law and Arts; School of Business and Tourism
- Resource Type
- Journal article