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An evaluation of the use of an iPad for hospital orientation in a regional hospital
Journal article   Open access   Peer reviewed

An evaluation of the use of an iPad for hospital orientation in a regional hospital

Jana Joveljic, Lucy R. Shinners and Rosanne Coutts
Collegian (Royal College of Nursing, Australia), Vol.30(3), pp.491-497
06/2023
DOI: https://doi.org/10.1016/j.colegn.2023.02.001
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Abstract

digital Hospital orientation iPad patient comfort understanding video
Problem Patient orientation is a crucial point of information exchange, designed to support and enhance patient safety, comfort, and understanding during their hospital stay. Currently, most hospital patients receive face-to-face orientation with a nurse. The quality and content of orientation information can be affected by the nurse’s emotional state, job satisfaction, knowledge, and authenticity for the information conveyed, which can have a positive or negative impact on the patient. Aim Focusing on key hospital policies and protocols, in a regional New South Wales hospital and compared to routine ward orientation, the objective was to assess the efficacy of digital video orientation. Methods A two-group design was conducted utilising quantitative and qualitative approaches and drew on self-report, focusing on overall Understanding and Emotional Comfort. Participants (n = 35) were selected and randomly allocated into a digital orientation or face-to-face orientation group. Findings Emotional Comfort scores for both groups were found to be similar (p < 0.05 level, t(33) = 0.27, p = 0.09), while the digital orientation group was found to have significantly higher understanding of key hospital policy (t(33) = −3.98, p < 0.001). Additionally, there was a negative correlation (r = −0.45, p = 0.006) between age and self-reported understanding, revealing that the lower age groups had scored higher. Discussion This research has demonstrated that key concepts can be effectively communicated using a digital format. Conclusion It is recommended that this method of orientation be implemented and its efficacy continues to be evaluated.

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