Thesis
Equilibration of Minimum Viability and Innovation Culture in Information System Development Organisations
Southern Cross University
Masters by Thesis, Southern Cross University
DOI:
https://doi.org/10.25918/thesis.359
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Abstract
The proliferation of digital technologies provides extensive opportunities to introduce innovations in information system development (ISD) projects. Therein, ISD organisations gain a competitive advantage by attempting to introduce innovations to their software solutions continuously so that their clients can stay competitive. This is essential for the ISD organisation’s success in the current highly turbulent and competitive markets. Furthermore, ISD organisational culture is buoyant towards innovations, where there is a genuine interest within the ISD workforce, especially young and tech-savvy, to contribute to innovations. However, in the highly price-sensitive ISD context, ISD organisation must carefully manage their innovation ambitions with the cost of software development in mind. As such, in most ISD organisations, the foundations of the minimum viable product (MVP) are being employed in software development to minimise irrational cost expansion. The principles of minimum viable product run contradictory to the opportunities presented by digital technologies to foster innovations and the innate innovation culture purported at ISDs. This research draws upon paradox theory to explore the tensions between opposing priorities of the aforementioned concepts and provide a nuanced understanding of the complex dynamics between minimum viability and innovation culture. The study offers valuable insights to ISD organisations to drive continuous innovations in the face of tensions.
The study employs a qualitative research approach. The research design begins with a systematic literature review, which extracted the salient characteristics of the MVP and the innovation culture in ISD organisations. The outcomes of the literature review revealed a conceptual model to represent the relationship of MVP and innovation culture to the ISD project innovation. Focus group discussions with ISD industry experts were conducted to explore the tensions and tension origins in the ISD process. The results of the focus group discussions revealed a tentative tension origination process map, which presented nine tensions and four tension origins. Finally, an interpretive case study was conducted to examine the identified tensions further. The outcomes of the literature review, focus group discussions and the case study were combined to produce a detailed tension process map illustrating the tension type, occurrence, magnitude and timing of the tensions in the ISD process.
This study is the first attempt to investigate MVP and innovation culture tensions in the ISD process. The findings of this research have been acknowledged and accepted for presentation at international conferences.
Details
- Title
- Equilibration of Minimum Viability and Innovation Culture in Information System Development Organisations
- Creators
- Irani Kamburawala Kankanamge
- Contributors
- Darshana Sedera (Supervisor) - Southern Cross UniversityVinh Bui (Supervisor) - Southern Cross UniversityGolam Sorwar (Advisor) - Southern Cross University
- Awarding Institution
- Southern Cross University; Masters by Thesis
- Theses
- Masters by Thesis, Southern Cross University
- Publisher
- Southern Cross University
- Number of pages
- xvii, 157
- Identifiers
- 991013186413602368
- Copyright
- © I Kamburawala Kankanamge 2023
- Academic Unit
- Faculty of Business, Law and Arts
- Resource Type
- Thesis