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Exploring the Decision-making of IAQ Interventions in post-COVID Australia
Conference proceeding   Open access

Exploring the Decision-making of IAQ Interventions in post-COVID Australia

Yan Zhang, Felix Kin Peng Hui, Colin Duffield and Caroline X. Gao
Proceedings of the 4th Transdisciplinary Workplace Research (TWR) Conference, pp.88-98
4th Transdisciplinary Workplace Research (TWR) Conference, 4th (Edinburgh , 04/09/2024–07/09/2024)
05/09/2024
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Proceedings: TWR2024View
Published (Version of record)Free to Read,  Open

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Abstract

Facilities Management COVID-19 occupant health IAQ compliance
The COVID-19 pandemic posed a significant challenge for facilities managers to manage the workplace with Facilities Management Interventions (FMI) for infection control. This paper explores the decision-making of FMI implemented for infection control in post-COVID Australia. Through 41 semi-structured interviews with facilities managers, health and safety managers, and infection control experts, we examined the decision-making process and factors related to indoor air quality (IAQ) interventions. Thematic analysis identified six main factors determining FMI decision-making: compliance, occupant impact, organisational characteristics, financial characteristics, building characteristics, and environmental impacts. This research reveals the challenges for FMs in adapting existing workplaces to meet occupant health and energy efficiency goals. It contributes to workplace research and benefits scholars and practitioners who design and manage workplaces in the post-pandemic era.

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