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Evaluating lapsed clients in the health and weight loss industry: the challenge of a mature market and the need for a relational approach
Conference paper   Peer reviewed

Evaluating lapsed clients in the health and weight loss industry: the challenge of a mature market and the need for a relational approach

Stephen J Kelly and Jennifer L Harrison
World Marketing Congress
Marketing across borders and boundaries: proceedings of the World Marketing Congress (Perth, WA, 11-14 June)
2003

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Abstract

Business Marketing

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