Book chapter
Using student voice to improve the quality of tertiary teaching
Re-imagining Teaching Improvement: From Early Childhood to University, pp.265-292
Springer Singapore, First edition
01/2024
Appears in Recent Faculty of Education Publications
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Abstract
Student voice provides important feedback on teaching and learning experiences yet is most often used only for the purpose of evaluating units of study for universities. This chapter reports on an investigation of student needs and what matters most in their learning experience. Students responded to three survey questions: What was going well, what was not going so well and what they really wanted in their learning experience. NVivo qualitative and quantitative analyses revealed that the majority of students expressed a high rate of satisfaction with how their studies were progressing, although a small percentage did not. Important concerns relating to teaching and learning materials, lack of sufficient feedback and communication with lecturers, the need for encouragement, motivation drivers and a perceived need for more academic support. This chapter unpacks the steps taken to address these concerns and shows how this process led to developments to better support tertiary students. Overall, this chapter demonstrates how student concerns can be sought, analysed and responded to, in order to improve the teaching and learning that takes place within a university environment. The process of attending to student voice led to major changes in a new model of learning and initial evaluation indicates wide student approval.
Details
- Title
- Using student voice to improve the quality of tertiary teaching
- Creators
- Sally Ashton-Hay (Author) - Southern Cross University
- Contributors
- David Lynch (Editor) - Southern Cross UniversityTony Yeigh (Editor) - Southern Cross UniversityWendy Boyd (Editor) - Southern Cross University
- Publication Details
- Re-imagining Teaching Improvement: From Early Childhood to University, pp.265-292
- Publisher
- Springer Singapore
- Edition
- First edition
- Identifiers
- 991013157113602368
- Copyright
- © 2023 The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.
- Academic Unit
- Faculty of Education; Centre for Teaching and Learning
- Language
- English
- Resource Type
- Book chapter