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Emotional Intelligence in Palliative Care: A Scoping Review
Book chapter

Emotional Intelligence in Palliative Care: A Scoping Review

John Hurley and Ben Daley
Emotional Intelligence for Health and Social Care Practice, pp.157-185
Routledge, 1st
2026

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Abstract

Previous chapters have shown that core skills of emotional intelligence (EI) are highly valued within health and social care, and that practitioners, and their decision-making, can be influenced by emotions. Here, in this chapter, we review the research evidence relating to the role of EI in palliative care using the findings of an original scoping review. This chapter highlights four main findings. First, EI is regarded as being important in palliative care. Second, EI allows palliative care practitioners to provide better care as either a direct patient intervention, or as a workforce capability enabling patient-centred care. Third, EI can be protective for practitioners, and fourth, simulation is a tool that can be used to increase EI in palliative care contexts.

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