Book chapter
Balancing Formal and Informal Support for Psychological Health in Emergency Services: Creating Multiple Pathways for Ambulance Staff
Critical Perspectives on the Management and Organization of Emergency Services, pp.270-287
Routledge Critical Studies in Public Management, Routledge, 1st
2019
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Abstract
Ambulance staff are likely to be exposed to traumatic events regularly throughout their shifts and working weeks and accumulatively throughout their working lives. This chapter examines two Australian case study organisations and draws together data from a series of interviews with paramedics, support staff, managers and union officials. In essence, both the formal and informal support are critical in providing the type of support that is required at any given moment in time—balancing this system is not easy when the individual support needed changes between individuals.
Details
- Title
- Balancing Formal and Informal Support for Psychological Health in Emergency Services: Creating Multiple Pathways for Ambulance Staff
- Creators
- Ashlea KellnerKeith TownsendRebecca LoundounTiet-Hanh Dao-TranAdrian Wilkinson
- Contributors
- Paresh Wankhade (Editor) - Edge Hill UniversityLeo McCann (Editor) - University of YorkPeter Murphy (Editor) - Nottingham Trent University
- Publication Details
- Critical Perspectives on the Management and Organization of Emergency Services, pp.270-287
- Series
- Routledge Critical Studies in Public Management
- Publisher
- Routledge; New York
- Edition
- 1st
- Identifiers
- 991013349973502368
- Copyright
- © 2019 Taylor & Francis.
- Academic Unit
- Faculty of Health
- Language
- English
- Resource Type
- Book chapter